At 365game, we want your experience to stay enjoyable. Whether you are betting on a PSL match, spinning slots or playing Live Casino, responsible gaming means staying in control — of your time, your budget and your mindset. This page covers everything you need to know.
For most players, online gaming at 365game is exactly what it is meant to be — an entertaining way to enjoy Cricket betting during a PSL match, have a go on the Slots after work, or feel the buzz of a Live Casino table. That is the experience we want every single player on the platform to have.
But we also know that, for some people, gaming can start to cause problems. It might creep up gradually — a few extra PKR spent here, a longer session there — until it starts affecting your finances, your routine or your relationships. Recognising that early is what responsible gaming is really about.
365game provides a range of free tools built directly into your account to help you stay in control. You do not need to wait until something feels wrong to use them — setting a deposit limit or a session reminder from day one is simply smart, sensible gaming practice.
This page explains every tool available to you, the warning signs to watch for, and how our support team can help if you ever need it. Our 24/7 live chat is always there — no judgement, just help.
Responsible Gaming Rule #1: Only ever use funds you can genuinely afford to lose. Gaming money should come from discretionary income — never from savings, rent, utility bills, school fees or family essentials.
Set a PKR budget before you start and stick to it — win or lose.
Decide on a time limit per session and honour it when the time is up.
Never chase losses. A losing run does not mean a win is due — that is not how it works.
Do not game when you are stressed, upset, or under financial pressure.
Take regular breaks — step away, stretch, have a cup of chai.
Gaming is entertainment, not a way to earn money or solve financial problems.
Every tool below is free, built into your 365game account, and available to activate at any time — no questions asked.
Set a daily, weekly or monthly PKR deposit cap on your account. Once you reach your limit, no further deposits can be made until the period resets. You can lower your limit instantly, but increases take 24 hours to activate — giving you time to reconsider.
Choose how long you want to play in a single session. When your chosen time is up, 365game will notify you with a reminder. You decide whether to continue or log out — the choice is always yours, but the nudge helps you stay aware.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These quick reality checks keep you connected to time and spending in a way that is easy to lose track of mid-session.
Need a short break? A cool-off period locks your account from deposits and gameplay for a fixed period you choose — anywhere from 24 hours to 6 weeks. Your account remains open and your balance is preserved. This activates immediately.
For players who feel they need a longer, more definitive break, self-exclusion closes your account to all gaming activity for a minimum of 6 months. During this period you cannot deposit, play or access your account. Contact support to activate this immediately.
Set a maximum amount in PKR that you are comfortable losing within a set period. Once your loss limit is reached, your account will be paused for the remainder of that period. A practical tool for players who want a hard financial boundary in place.
To activate any of these tools, go to your account settings or contact our 24/7 support team via live chat. All tools are free, confidential and can be set up within minutes. Lowering limits and activating restrictions always takes effect immediately.
Gaming becomes a problem when it stops being enjoyable and starts affecting your daily life. These are the signs worth taking seriously.
If you recognise more than a couple of these signs in yourself or someone you care about, it is worth taking a step back and using one of the tools above, or reaching out to our support team. There is no shame in it — taking action early is always the right move.
Spending more PKR than you planned, or more than you can comfortably afford, on a regular basis.
Chasing losses — depositing more to try to win back money you have already lost.
Playing for much longer sessions than you intended, losing track of time regularly.
Neglecting family time, work, studies or social commitments because of gaming.
Feeling anxious, irritable or low when you are not playing, or when you try to cut down.
Hiding your gaming activity or spending from family members or close friends.
Borrowing money, taking loans or dipping into savings to fund gaming activity.
Gaming feels like an obligation rather than entertainment — you do not enjoy it much but cannot stop.
Feeling a strong urge or compulsion to deposit and play, particularly after a stressful day.
Setting your responsible gaming limits on 365game takes less than two minutes. Follow these steps from inside your account.
Open the 365game website or Android app and log in with your registered mobile number and password.
Tap or click your profile icon in the top right corner, then select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your settings. All available tools — deposit limits, session reminders, cool-off and self-exclusion — are listed here.
Select the tool you want, enter your preferred limit amount or time period, and confirm. Restrictions activate immediately.
If you cannot find a setting or want to activate self-exclusion urgently, open live chat. Our team is available 24/7 and will handle it straight away — no delays.
365game is an adults-only platform. Registration requires age verification and is strictly limited to players who are 18 years of age or older. We take this seriously and enforce it during the KYC process for every account.
If you are a parent or guardian, we strongly recommend taking a few simple steps to ensure that young people in your household cannot access gaming platforms:
Do not share your 365game login credentials or device passwords with anyone under 18.
Enable parental controls on shared devices and browsers where applicable.
Always log out of your account when using a shared or family device.
If you suspect a minor has accessed 365game, contact our support team immediately so we can take action.
Any account found to be registered by or actively used by a person under 18 will be closed immediately, access revoked and the matter escalated according to our Terms and Conditions.
If gaming is causing stress, financial difficulty or affecting relationships, please talk to someone. Our support team is available 24/7 via live chat and can connect you with self-exclusion tools immediately. Seeking help early makes a real difference.
Reach our team at: [email protected]
Answer a few honest questions about your gaming habits. This is for your own awareness — no data is sent anywhere.
1. In the past month, have you spent more PKR on gaming than you originally planned to?
2. Have you ever tried to win back money you lost by depositing more?
3. Has gaming affected your sleep, work, studies or time with family?
4. Do you feel you need to keep your gaming activity private from people close to you?
Set your limits, use the tools available and enjoy Cricket betting, Live Casino and Slots the right way — responsibly, within your budget and on your own terms.
18+ only · Play within your means · Set a budget before you start